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service and support
LIMA machinery is a leading feed equipment manufacturing pioneer in China, which has strong technical background, professional resources and rapid response to customer demand. We aim to provide sincere service to every customer, and we are very confident that we can provide powerful guarantee for the efficient operation of our equipment. We promise one year gurantee after-sales, and we are ready to help our customers solve every problems by all ways, such as installation problems, abnormal operation breakdowns and so on. In addition, we can provide professional operation guidance for customers that have little experience in operating our equipment in a short time.
Always at your service
If you need any help, please contact us to get support. We’ll do our best!
Cargo Tracking
Production will be arranged immediately after receiving the prepayments in 24 hours. The deadline of every process will be controlled strictly to guarantee the short delivery time. Excellent service will be provided to remind each link in the whole process from the sea booking, shipping to the arrival of the products.we also can give you shipping company website you can following any time
Engineer Support
we have engineers in different country , whenever you need help ,you can call them directly .and our engineer in China also could provide you online guidance . we also have detailed operation video and manual to assist you ,so don’t worry anything.
Machine Warranty
First our reception 24Hours on line talking with you If the machine has any problem within one year, we offer repair service for free. And some spare parts for free ,except damaged by person.
Complaint and Advice
Irregular return visits and satisfaction surveys, 7*24 online service. Multi-channels to reach us at any time, including Email, WhatsApp, Facebook, Skype, etc. All the emails and complaints will be replied in 4h.
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We take great pride in everything that we do,control over products allows us to ensure our customers receive the best quality service.
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Henan Lima Machinery Manufacture Co. ,Ltd.
We will always exert ourselves to meet your demand and expectation with minimum investment. Please feel free to contact us for free consultation, your consultation will be replied within 8 hours.
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